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This is a completely free, fillable template to help walk you through your customer's journey with your band and identify areas to improve and even delight.

By the end of this exercise, you will:


  • be approaching your brand and marketing from a customer-centric perspective.

  • have some concrete action items to improve specific steps in the journey

  • have a clearer idea of how to bring your brand's values, style, and voice through to the customer from start to finish.


Click Image on the left to download Document

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