This is a completely free, fillable template to help walk you through your customer's journey with your band and identify areas to improve and even delight.

​

By the end of this exercise, you will:

 

• be approaching your brand and marketing from a customer-centric perspective.

• have some concrete action items to improve specific steps in the journey

• have a clearer idea of how to bring your brand's values, style, and voice through to the customer from start to finish.

 

Click Image on the left to download Document